Captain Wallet - Database outage – Incident details

All systems operational

Database outage

Resolved
Major outage
Started 10 months agoLasted about 3 hours

Affected

Web

Degraded performance from 5:05 PM to 6:14 PM, Operational from 6:14 PM to 7:41 PM

API

Degraded performance from 5:05 PM to 6:14 PM, Operational from 6:14 PM to 7:41 PM

Admin

Degraded performance from 5:05 PM to 6:14 PM, Operational from 6:14 PM to 7:41 PM

Services Workers

Degraded performance from 5:05 PM to 6:14 PM, Operational from 6:14 PM to 7:41 PM

SFTP

Degraded performance from 5:05 PM to 6:14 PM, Operational from 6:14 PM to 7:41 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    Cluster is rebooting, node by node.

    Services are functional but could show degraded performances or outage.

  • Investigating
    Investigating

    The database cluster is suffering a major incident.
    We are currently investigating this incident.