Captain Wallet - SFTP server unreachable – Incident details

All systems operational

SFTP server unreachable

Resolved
Major outage
Started 16 days agoLasted about 2 hours

Affected

SFTP

Major outage from 7:38 AM to 9:56 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    New server is up. We are monitoring the situation.

    Caution: the server's public IP was updated during the migration process. All signature keys and fingerprints remain the same.

  • Identified
    Update

    We are rebuilding a new instance.

  • Identified
    Identified

    Server is up but networking is down.

  • Investigating
    Investigating
    We are currently investigating this incident.